BestCar

Frequently Asked Questions

What is the difference between private customers and business customers in BestCar?

For private customers we contact dealers nationwide to ensure that you have access to the best available pricing. For business customers our bidding process is more comprehensive. We do multiple rounds of bidding, lease pricing and have an auditable transparent process.

How long will it take for me to receive pricing?

In most cases you will receive BestCar pricing within 24 hours of submitting your car choice.

Is there any obligation to buy?

No, there is no obligation to buy.

I’m a small business. Can I get pricing using the free private service?

Yes, however we strongly recommend you use our business service so that we can provide you with more comprehensive benefits such as fleet discounts.

I can negotiate pricing myself. Why should I use BestCar?

BestCar buys on behalf of 15,000 businesses. BestCar can provide you with the best nationwide pricing, without the hassle, due to our established relationships with dealers and distributors around New Zealand.

I’m a private customer, can I access the pricing you offer under BestCar for business?

No. You must be a GST registered business.

Is my information secure?

Yes. BestCar is a fully encrypted system to protect all online communication.

What is a Total Cost of Ownership (TCO)?

Choosing the right car comes down to more than just purchase price. Buying a car with a low cost of ownership, means more money for doing things you love. BestCar makes it easy to compare the cost of buying and running your car.

EECA TCO tool (Powered by BestCar).

Download our business example TCO model HERE.

Can you arrange finance?

You can arrange finance directly with the dealer once you’ve made the decision to buy.

If you are a business buyer we will negotiate this on your behalf.

Is BestCar a broker or car dealer?

No BestCar is an online platform connecting buyers with dealers.

Do business customers get better discounts?

Typically, because business customers buy more cars, they’re eligible for volume discounts.

Can I trade in my old car if I use BestCar?

Yes, the dealer can arrange that with you directly.

Does BestCar provide lease information?

Yes once we have finalised the best pricing for your vehicle(s) we take that information and get the lease companies to competitively bid for your business using our lease bidding tool.

Can you handle large fleet purchases?

Yes

Do you have access to every car available on the New Zealand market?

If a car you want does not show up on BestCar, please click here to ask the BestCar team.

What is ANCAP and NCAP?

They’re vehicle safety rating standards used internationally. To find out more information about ANCAP.